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Credit Score

Customer checks credit score on phone


With one powerful tool, access your credit score, full credit report, credit monitoring, financial tips, and education.

You can do this ANYTIME and ANYWHERE and for FREE.

Benefits of Credit Score:
• Daily Access to your Credit Score
• Real-Time Credit Monitoring Alerts
• Credit Score Simulator
• Personalized Credit Report

The benefits are endless, so there is no need to wait.

Access your credit score and report in our mobile app and online banking.

Credit Score and More in Mobile App


What is Credit Score?
Credit Score helps you stay on top of your credit by providing your latest credit score and report with key factors that impact the score. It also monitors your credit daily and informs you by email if any significant changes are detected, such as a new account being opened, a change in address, employment, delinquency, or inquiry has been reported.

Does Credit Score offer credit monitoring as well?
Yes. Credit Score will monitor and send email alerts when there has been a change to your credit profile.

Is there a fee for Credit Score?
Credit Score is entirely free to Citizens Bank of Edmond customers.

Will accessing Credit Score "ding" my credit and potentially lower my credit score?
Credit Score is a "soft inquiry" which does not affect a credit score. Lenders use "hard inquiries" to make decisions about creditworthiness when you apply for loans.

How often is the credit score updated?
The credit score will be updated every seven days and displayed in mobile and online banking. You can click "refresh score" as often as every day for an updated credit score.

What if the information provided by Credit Score appears to be wrong or inaccurate?
Credit Score shows the most relevant information from a credit report. If you think some information is wrong or inaccurate, you can obtain a free credit report from and then dispute inaccuracies with each bureau individually. Each bureau has its process for correcting inaccurate information, but every Citizens Credit Score user can "File a Dispute" with Transunion by clicking on the "Dispute" link within Credit Score. Transunion will share this with the other bureaus if the inaccuracy is verified.

Why do credit scores differ?
Three major credit-reporting bureaus (Equifax, Experian, and Transunion) and two scoring models (FICO or VantageScore) determine credit scores. Financial institutions use different bureaus, as well as their own scoring models. Over 200 credit report factors may be considered when calculating a score, and each model may weigh credit factors differently, so no scoring model is identical.

Will Citizens Bank of Edmond use Credit Score to make loan decisions?
Citizens uses its own lending criteria for making loan decisions.