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Accessibility

Website Accessibility

In accordance with The Americans with Disabilities Act (ADA) and applicable state and federal laws, we are continually working to increase the accessibility and usability of our website. In doing so, we intend to adhere to the accepted and applicable Web Content Accessibility Guidelines (WCAG) as published by the Web Accessibility Initiative (WAI) of the World Wide Web Consortium (WWC). Please understand that our efforts are ongoing. There is no definitive test nor certification of conformance to Level AA of the WCAG but we have used a variety of methods for assessing accessibility. If you find a part of the site that you feel does not conform to Level AA of the WCAG, please contact us at website@mycitizens.bank. We strive to make every page accessible to users but cannot guarantee that every page is Level AA compliant.

Updated: 1/28/2026